Skip to main content

What is a Shipping Representative?

The person or business responsible for a shipment. This information is required on customs forms, and some carriers will not process international shipments without it.

How to Set Up

  1. Go to Settings > Account Settings > Shipping Representative
  2. Enter the required details:
    • Business name
    • Full legal name
    • Phone number and email
    • Street address, city, state, ZIP, country
    • Tax or identification numbers (if applicable)
  3. Save

Why It Matters

  • Required for customs clearance on international shipments
  • Ensures carrier compliance
  • Reduces processing delays
You can update your shipping representative details at any time from Settings > Account Settings > Shipping Representative.